Frequently asked questions
We Always Care Eldery
We Make A Difference
How do I find the right caregiver for my loved one?
Our caregivers will meet with you and your loved one for a full assessment of everyone’s specific needs. We meet in the home initially so you feel more comfortable and allows us to do a safety inspection of the house. We’ll discuss what services are needed and what we provide. Assisting Hands Home Care will develop a personalized care plan and work with you to modify it if necessary. Only then will we look through our list of skilled caregivers to find the one that matches your plan.
My loved one only needs help now and then. Can we get occasional help?
The great thing about home care is that we can personalize it to suit your exact needs. If you only need assistance around the house once or twice a week, we can help. If your loved one needs transportation to doctors’ appointments, we can do that too. Assisting Hands Home Care is here to fill in the gaps that keep your senior relatives from leading an independent life.
Do you have partnerships with community and government providers?
Grosse Pointe Home Care maintains relationships with federal and local providers to provide the best care.
Is there a secure client portal for client access?
Access your information effortlessly with our user-friendly client portal designed for your convenience and peace of mind.
Can my service start right away?
Our dedicated team is ready to support you.
Is Grosse Pointe Insured and Bonded?
Yes, Grosse Pointe Home care is insured and bonded.
Do you staff undergo background checks?
Yes, our team is committed to providing a safe and nurturing environment for your loved ones by ensuring transparent and thorough screening procedures are in place.
Do your staff undergo training?
Our dedicated team stays ahead through workshops and certifications enhancing skills and compassion.
Are the Grosse Pointe Home Care providers covered by workers compensation insurance?
Yes, all GPHC caregivers are insured with workers compensation insurance.